Manage all your communications in one place
Speed up your response times to increase customer satisfaction. Reply to emails, WhatsApp, Messenger, Instagram, and live chat messages with Tidio.
No credit card required
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4.7 from 1716+ reviews
4.7 from 1411+ reviews
4.8 from 418+ reviews
Answer all your emails with one solution
Connect all your email inboxes to Tidio. Assign emails to agents and create automated workflows to improve your response times.
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Offer stellar support on WhatsApp
Set up Flows and automate your WhatsApp replies to increase customer satisfaction. Tidio detects existing customers based on their WhatsApp phone numbers and automatically shows you their existing data, so you can offer personalized support.
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Put your Facebook sales on autopilot
Create Messenger Flows that gather your prospects’ details and automatically qualify leads. Answer all customer inquiries about shipping, orders, and returns in seconds with pre-designed conversation Flows.
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Automate your Instagram DMs
Answer Instagram DMs without any help from your support agents. Tidio enables you to reply to common questions with IG Flows. IG Flows also enable you to collect customer data and take orders directly in the conversation window.
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Provide instant customer service with live chat
Allow your visitors to contact you directly from your website via a beautifully designed live chat widget. See what product pages your visitors are browsing and reach out to them to start conversations.
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Automate your conversations
Combine live chat with Flows to automatically answer common customer questions and offer discount codes based on user behavior.
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Don’t take our word for it, check how Tidio helps users grow their business
Get more leads
GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.
Review on G2
Increase conversion rate
My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!
Review on Shopify
Generate more sales
Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!
Review on G2
Increase satisfaction rate
Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.
Review on G2
Tidio integrates with all your work tools
Connect Tidio to dozens of ecommerce tools and platforms in less than 5 minutes.
Transparent pricing model
1. Forever Free - 0 USD
Get started for free so you can talk to customers in real-time and create simple automation Flows.
2. Paid Plans - from 29 USD / mo
Create complex automation Flows. Access better chat limits. And more.
3. Custom - from 499 USD / mo
Collaborate with a dedicated success manager who builds complex automation Flows for you.
Why online stores love Tidio
“We were searching for something that would give us the possibility to use automations as well as human interactions — and Tidio was the best solution for that.”
Lorenzo Colucci,
Co-founder and CMO of Ad Hoc Atelier
Increase customer satisfaction with live conversations
No credit card required
Multichannel in numbers
Numbers don’t lie — It’s time to reach your customers where they are
90%
90% of customers expect consistent interactions across channels
72%
72% of consumers say they would rather connect with brands and businesses through multichannel interactions
86%
86% of shoppers are regularly channel-hopping across at least two channels
FAQ
Tidio’s multichannel: Frequently asked questions
What is a Tidio multichannel?
Tidio multichannel lets you connect all your communication channels to one panel. This removes the need to switch between different apps or tabs and reduces the workload and costs.
Is Tidio multichannel free?
Yes, the multichannel tool is free for everyone. It means you can use it no matter what plan you choose.
What communication channels can I connect to Tidio multichannel?
Tidio multichannel allows you to connect to email inboxes, WhatsApp, Messenger, Instagram, and live chat. This enables you to set up automated Flows within every channel to accelerate your response times and generate more sales.
How many people can access Tidio multichannel?
All your users can access the multichannel tool and talk to your customers at the same time.
How can I access Tidio multichannel?
Create a Tidio account and log into the platform. Click on a message bubble icon in the upper left corner to access the multichannel tool.
Join 300k+ businesses that use Tidio Multichannel
Talk to your customers in real-time. Use automation to answer customer questions at all times. Offer support and boost your sales with Tidio.
No credit card required