Top 10 Shared Inbox Tools for Team Collaboration (2024)
Check out our list of the best team inbox software for agents to collaborate on support requests. Boost productivity and transparency in your team using shared inbox solutions.
AI Battle: Lyro vs Zowie In-Depth Comparison (2024)
Get to know Lyro and Zowie software. Compare the two AI systems and choose the best one for your business.
AI Battle: Lyro vs Ada In-Depth Comparison (2024)
Compare Lyro to Ada CX for a number of real-life ecommerce scenarios and choose the best one for your business.
Say Hello to Tidio Chat Flows: Intelligent Conversion Tools
Discover the chat flow potential when it comes to boosting your support processes. Learn more about the reasons why Tidio’s transitioning from chatbots to chat flows.
4 Biggest Chatbot Challenges and How to Solve Them
Solve the biggest chatbot challenges businesses struggle with. Discover four real-life chatbot problems that companies struggle with and how to overcome them.
10 Best Kayako Alternatives for Customer Support (2024)
Discover the top Kayako alternatives and competitors on the market and compare their main features and pricing. Learn more about the drawbacks of the tool and why you may need to go for a Kayako alternative.
What Is Help Desk Workflow? [Examples & Steps to Use]
Learn what help desk workflow is and why it’s important. Explore the most practical help desk workflow examples and the tips you can use to implement them.
Bella Santé Earns $66K in Sales After Switching to Lyro
Learn how Bella Sante grew sales and lead generation by implementing Lyro. Discover how this med spa automated customer service with AI chatbots from Tidio.
10+ Crucial AI Customer Service Statistics [2024 Data]
Explore the latest AI customer service statistics and emerging trends. Harness the potential of AI-driven customer service as a catalyst for business expansion.
10 Best Front Alternatives and Competitors [Free & Paid]
Compare the best Front alternatives and choose the best one for your business. Discover pros, cons, and pricing of the top Front competitors.
10 Help Desk Best Practices and Tips for Quality Support
Discover help desk best practices and tips you can use for your needs. Learn the key benefits of using a help desk system for your customer service.
15 Essential Help Desk Metrics & KPIs [+ Best Practices]
Learn the most important help desk metrics to measure your support efforts and performance. Discover how to calculate these KPIs and check out tips to improve your results.
The 10 Best Ecommerce Help Desk Software [Reviews]
Learn all about ecommerce help desk including benefits and main practices. Check out the best ecommerce help desk software available on the market.
Wide-Scale Generative AI Adoption: A Recap of Year in Prompts
Explore our original research marking a year spent with ChatGPT and generative AI. Find out about the main milestones, changes in society, and challenges that AI has brought on.
Top 10 Automated Ticketing Systems for 2024 [+Guide]
Discover the best automated ticketing system software on the web and explore its benefits and main features. Learn key tips to implement this system in your support processes